Congstar: Direct Access and Service Excellence

Immediate Support and Guidance

WEB provides a direct line of communication for all Congstar customers and prospective clients, offering prompt solutions to any queries. Our knowledgeable team is here to assist with any aspect of your service, from questions about specific tariffs to contract adjustments or account suspensions.

Seamless In-App Experience

WEB is committed to providing the best possible experience for our users. To this end, we are consolidating all future updates and enhancements within our mobile app. This means that the myCongstar customer centre will eventually be phased out.

Direct Human Interaction

For instances where direct assistance from our team is necessary, we offer multiple channels for getting in touch. Whether you have questions about your current contract or require information about different tariffs, simply reach out to our service centre for expert guidance.

Access the myCongstar Portal

As a reminder, access to the myCongstar portal is now exclusively available through the Congstar app. Here's a step-by-step guide on how to navigate the app and take advantage of its features.